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If you experience any clearance issues, the optional wall mount kit can be purchased on www.

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No -- The new adapter is not compatible. Moen kit will be need.


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Only a Moen brand power supply will work. Use mild soap and water, and dry with a soft cloth. Avoid any harsh cleaners or abrasive sponges. Turn off the water supply lines and remove the filter plug from the bottom of the control box using a flat-bladed screwdriver.

Rinse debris from the screen, then reinstall. Once removed, use two wrenches on the flat surfaces to separate the brass filter housing.

Consumer Support

Rinse screen of any debris and reassemble. When reinstalling the hose, confirm it is in place by giving a slight pull. Should you ever encounter an issue with your MotionSense electronics, the LED indicator on the control box will blink to alert you. The label on the control box demonstrates the three patterns in which the light will stay on or flash:. See the MotionSense installation guide and troubleshooting guide. Installation and troubleshooting guides. Limited Lifetime Warranty against leaks, drips, finish defects to the original consumer purchaser. No, the valve is actually designed so that the water is isolated from the electronics.

A GFCI outlet will provide additional protection. The current threshold is very low, typically 15mA, which means it will trip well before any risks could occur. A certified electrician should install the initial GFCI outlet. One knob on the controller will operate the temperature, and another knob to adjust the volume. The volume knob also offers Pause feature, which will allow the user to temporarily pause the shower. Both knobs have corresponding LEDs that will light up so the user has a visual reference of the temperature and pressure. The controller also has multiple presets, so favorite temperature and pressure settings can be saved by one user or multiple users.

Installation Type | Kitchen & Bath Faucet Installation | MOEN

All three offer an optional remote control that can be used up to 30 feet away. The remote controls will work at a distance of up to 30 feet. Please note, however, that intermediary structures e. No, it uses a thermistor and digital control system to precisely maintain temperature during changing inlet conditions. Although it is not considered pressure balancing, the user still gets the benefit of temperature control. First, if external shut off valves are present, verify they are opened all of the way.

It is extremely important that the units have both hot and cold water supplied to the inlets of the valve body. Third, it is essential to identify the model of your faucet. Debris or an obstruction in the balancing spool is causing it not to move freely within its housing. In some models, a lack of pressure feeding the hot and cold will be the cause. The valve also may need to be calibrated.

Second, it is essential to identify the model of your faucet.

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The cartridge would need to be replaced and the valve body would need to be flushed and cleaned. Inspect the balancing spool. This will appear on the front of the valve body, either to the right or above the cartridge. It will look similar to a large flat head screw, and it will be brass in color. A large flat-bladed screwdriver can be used to unscrew the balancing spool from the valve.

There will be a spool inside this piece, and it needs to move freely inside of its shell. If the spool does not move freely, then the balancing spool will need to be replaced. When calibrated properly, the ExactTemp valve should provide a range of temperature of 80 to degrees Fahrenheit. This is most likely due to an error in installation, an issue with the cartridge, a lack of hot and cold water supplied to the valve or a lack of calibration of temperature. First, it is essential to identify the model of your faucet.

Bathroom Sink Faucet Installation Types

Hot water may not be supplied to the valve, a balancing spool may be stuck or the temperature may be calibrated not to allow full hot water up to degrees Fahrenheit. Also, verify the hot water system in the home is on. Also, depending on your climate, the incoming water ground water temperature may fluctuate during the year. This can cause the overall hot temperature to decrease or increase throughout the year.

If there is no longer any access into the wall, then a volume control valve Moen part number can be installed between the shower arm and the showerhead. This will allow the user to turn the showerhead on and off at their discretion, however, this will not provide a positive or complete shut off. On non-pullout or non-pulldown models, a scratched or torn o-ring or rubber seal not sealing properly inside of the spout can cause a leak. If this is a pullout or pulldown model, the vacuum breaker within the spout receptor may not be sealing properly.

This issue should be resolved by replacing the o-ring s inside of the spout. The number of o-rings inside of your spout will vary depending on the model.

It is essential to identify the model of the faucet in order to obtain the proper Moen service kit with the correct spout o-rings for your model; different models utilize different sizes of o-rings. We recommend lubricating the spout o-rings with silicone-based grease Moen part number , included with o-ring kits. Do not use plumber's grade faucet grease, silicon sprays or any lubricant that may contain petroleum. Petroleum-based lubricants may react with the rubber seals and could cause the spout to become difficult to operate.

When replacing the o-rings, it is recommended that you clean the inside of the spout and the outside of the valve body. The side sprayer would need to be replaced. It is imperative to identify your model because the side sprays are unique to certain models. It is also recommended that you look underneath the sink to view the connection of the side spray hose to the discharge tube of the faucet.

It is possible to have either a threaded connection identified by a metal nut at the end of the hose or our Hydrolock connection a black piece with a white clip at the end of the hose on the side sprayer hose. Make sure the correct connection type is obtained for your faucet. This issue should be resolved by replacing the o-ring s inside of the spout, as well as the cartridge. It is essential to identify the model of the faucet in order to obtain the proper Moen service kit with the correct spout o-rings for your model; and different models utilize different sizes of o-rings.

When replacing the o-rings, clean the inside of the spout and the outside of the valve body. We also recommend lubricating the spout o-rings with silicone-based grease Moen part number , included with o-ring kits.


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Petroleum based lubricants may react with the rubber seals and could cause the spout to become difficult to operate. Also, the correct cartridge will need to be identified and replaced.


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  7. Also, make sure the valve body is cleaned. In some models, the diverter is installed in the valve body; on other models it is installed around the valve body under the spout. If it is one of these models, make sure the spout is cleaned as well. The hose weight is out of position, the docking collar is broken or the hose has yet to be calibrated. Leaks are often caused by a scratched o-ring or grommet on the cartridge. On models that use a handle mechanism, a broken part could also be the cause. Depending on the model, this could be caused by debris in the cartridge, debris in the aerator, a stuck diverter or a malfunctioning wand.

    Also, it is recommended that the supply lines from the shut-off valves be checked to ensure the faucet is receiving full pressure from both hot and cold supply lines. Remove the hose from the wand and inspect the screen that is in between these items. If there is debris in the screen, rinse it off with water. Then, hold the end of the hose in the sink and turn on the water. If the pressure is good from the hose, reinstall the screen and wand. This should resolve the issue. If there is still low pressure after reinstalling the wand, then the wand would need to be replaced.

    If there is low water pressure from the hose, the cartridge would need to be replaced and the valve body would need to be flushed and cleaned. Remove the aerator and rinse off any debris. If this does not resolve the issue, and if the unit also has a side spray, check the pressure from the side spray.